If either of the case-sensitive options are selected, you may experience this problem. Then, if I try to install anything manually, it freezes about the 90 mark. Basically, Creative Cloud gets to 45-50 on any app download and FREEZES my computer. To do this, run Disk Utility, select the hard disk drive partition, and then select the Erase tab to view the Format option that's selected. After a customer service agent change the OOBE folder to OOBE-old it solved the problem. You can use Disk Utility to determine whether the file system is formatted as case-sensitive. ![]() First, refresh the app’s cache by clearing it from memory: Swipe up from the bottom of the screen and hold until your open apps appear.
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